Under the general direction of the Sr. Director, CHC Operations, the Coordinator, will manage the directions of activities related to operation of UPMC Community Health Choices (CHC) membership including long-term services and supports. Provides day to day operational oversight related to product implementation and fulfillment of contract obligations. Will manage relationships across department to assure service coordination between Medicare and Medicaid as it relates to CHC.
QualificationsB.S. degree in Education, Business or other related field or equivalent work experience will be considered. Minimum of 5 years' experience in financial and/or medical analysisExperience in health care insurance or health care industry preferred, but those with relevant experience in other industries will be considered. Superior computer skills are a given, with proficient knowledge in Microsoft Office products.Prior experience leading/ supervising staff essential. Demonstrate a high degree of professionalism, enthusiasm and initiative on a daily basis. Ability to work in a fast-paced environment a must. Ability to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences. Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity. Excellent planning, communication, documentation, organizational, analytical, and problem solving abilities.