Regional Director of Registration

Community College of Allegheny County

Date: 08/17/2020

Location: Pittsburgh

This position is responsible for on campus registration operations including hiring, training, providing on-going professional development, scheduling and providing quality assurance of the registration experience for students. This position will interface with the Office of the Registrar, the Regional Directors of Academic Advising, Academic Affairs and Student Affairs personnel regularly. Strong written, verbal and technology skills are required.

Masterís degree in management, information systems, student affairs/higher education administration or related field and a minimum of three years experience. Strong leadership, supervisory and organizational skills. Ability to understand, interpret, implement and enforce policies and procedures. Knowledge of labor relations. Strong verbal and written communication skills. Ability to interact with faculty, staff, students and external constituents. Skills to troubleshoot on behalf of students. Prior Registration and student academic record experience. Experience with Microsoft Office and Student Information Systems. Ability to convey and implement expectations of good customer service to staff. Ability to exercise staff oversight to ensure new operations plans, policies and procedures are consistent with the overall goals and objectives of the College. Ability to ensure departments are well informed of enrollment related changes.

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