Position Title: Quality Improvement Manager
Salary: $67,500-$73,850 per year commensurate with experience.
How to Apply: Applications are submitted online until the position is filled and/or the posting is closed. After reviewing this job announcement, please click on the link at the bottom of the page to apply online. A resume is required with the application. Further instructions on submission of documents are available in the online application. A resume may not be substituted for an application.
Minimum Requirements: Bachelor’s degree in health administration, Nursing, or Social Work, AND two (2) years of experience in healthcare administration including staffing, program coordination, program development, and budgeting. Demonstrated experience in quality improvement/assurance or related is required. An equivalent combination of education and experience may be substituted.
Act 33/34 clearances are required prior to appointment at the cost of the applicant.
Additionally, it is the policy of Allegheny County that to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status, and drug/medical examinations as required for the position. The pre-employment drug screen must be completed within 48 hours of the acceptance of the conditional offer of employment.
Reporting directly to the Deputy Warden of Health Services and working collaboratively with the comprehensive healthcare team, this position organizes, develops, coordinates, and directs the Quality Improvement Program within the Health Services Department at the Allegheny County Jail. Incumbent provides operational and strategic leadership to support the delivery of healthcare services and focuses on reviewing and analyzing the fidelity and integrity of policies while ensuring that the department’s services meet and exceed the expectations of accrediting bodies. The Quality Improvement Manager is primarily responsible for program growth and development within the department.
Reviews, revises, and develops policies and procedures to increase the standard of care within the Health Services Department.
Acts as a liaison with partnerships and stakeholders to ensure an increase in services and holistic care provisions for the incarcerated population.
Monitors the status of inmates with serious health concerns and routinely participates in continuous quality improvement and utilization reviews.
Manages the provision of services and performance of all contracted healthcare services (e.g., on-site dialysis, physical therapy, etc.) and the coordination of scheduled off-site appointments for medically necessary healthcare services in compliance with all institutional policies and safety regulations.
Develops, generates, analyzes, and evaluates relevant data and reports.
Conducts routine process reviews to establish efficient provision of services and works to increase the availability of services.
Ensures equitable provision of healthcare services and removes barriers to care for individuals with ADAA considerations and incarcerated individuals who do not have proficiency in the English language.
Monitors healthcare requests and grievances to ensure all patients are treated with dignity and respect throughout their healthcare encounters.
Maintains confidentiality of all medical records.
Coordinates and attends quarterly quality assurance meetings and assists in developing overseeing and monitoring process improvement plans.
Performs other duties as required.
Knowledge, Skills, and Abilities
The healthcare delivery system.
Healthcare administration within a correctional setting.
Laws and legislation of the ACA, Title 37, NCCHC, and PREA.
Criminal justice system.
Recidivism and alternatives to incarceration.
Services/programs within the community.
Computer program proficiency including the use of Microsoft Office Suite.
Grant/policy writing skills.
Interact with incarcerated individuals with a sensitivity and understanding of a specific population’s needs.
Lead, function independently, and make informed decisions using sound professional judgment.
Supervise the quality of care and treatment provided to inmates.
Assess, develop, implement, and evaluate programs, goals, and objectives for providing quality care.
Communicate effectively with correctional staff, jail administrative and medical management, patients, colleagues, and other stakeholders.
Establish and maintain effective working relationships with all levels of staff.
Adapt to changing priorities and manage multiple tasks in a stressful environment.
Ensure accountability 24 hours per day, 7 days per week.
Successfully manage and resolve conflict.
Solve complex problems efficiently.
Residency: Not required to live in Allegheny County
Veterans’ Preference: Will be awarded to eligible candidates.
AN EQUAL OPPORTUNITY EMPLOYER – M/F/V/D
To apply for this job please visit apps.alleghenycounty.us.