Supports Coordinator

As a Supports Coordinator, you will play a crucial role in locating, coordinating, and monitoring support services for individuals with intellectual disabilities and/or Autism. You’ll work closely with families and caregivers to ensure that each person receives the necessary resources and support to thrive. Opportunities exist based on education and experience to advance your career and become an SC1, SC2, or a Lead SC! All of our Supports Coordinators have the opportunity to earn a monthly bonus up to $1,000!

About Familylinks:

For over six decades, Familylinks has served the diverse communities of Western Pennsylvania. Last year alone, we supported over 11,000 people of all ages, backgrounds, and beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We seek dedicated and passionate individuals to help us continue making a difference. Familylinks offers family-centered services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

What perks does Familylinks offer?

Bonus pay- All of our Supports Coordinators have the opportunity to earn a monthly bonus up to $1,000!

Opportunity for low to no cost medical insurance
Free Dental/Vision Insurance
Generous PTO
Paid Holidays, Clearances, and Training
Employee Recognition Program
Employee Referral Program
Tuition Reimbursement and Eligibility for Student Loan Forgiveness
Optional 403(b) Retirement Plan w/ Employer Match
Career Advancement Opportunities
Supports Coordinator Responsibilities:

All essential duties and responsibilities are completed within regulatory timeframes.
Complete timely and thorough documentation after each contact/service provided.
Meet productively goals and report accurately per departmental policy.
As requested, assist in emergency situations.
Attend supervision/meetings/training as requested/required.
Accurately record time and attendance via HRIS and Timekeeping system.
Document and report monthly expenses accurately and within agency policy expectations.
Model the organization’s mission and values.
Other duties as assigned.
Supports Coordinator Requirements:

Bachelor’s degree, which includes or is supplemented by at least 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social science*; OR
2 or more years’ experience as a County Social Service Aide 3 and two years of college level course work, which include at least 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social service*; OR
Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social service* and 1 or more years of experience as a County Social Services Aide 3 or similar position performing paraprofessional case management functions**; OR
A combination of 12 college credits in sociology, social work, psychology, gerontology, criminal justice, or other related social science and two years’ professional experience in developmental disabilities, special education, mental health, counseling psychology, school psychology, social work or health and rehabilitative services.
A valid driver’s license along with access to a vehicle.
Proficiency with MS Office, computer/laptop, tablet and cell phone required.
Working Conditions:

Flexible scheduling may be required.
Must be able to travel to the various office and community locations.
Work will be completed remotely at home, within the office, or other community location maintaining HIPAA compliance.
Ability to lift and carry light boxes of files and supplies (less than 10 pounds) on occasion.
A limited amount of walking and standing may be necessary in carrying out duties.
Hiring at $20-$25/hour.