Housing Counselor

Position Summary: The Housing Coordinators at DOCS provide comprehensive emergency shelter and outreach services to young adults ages 18 to 25 who are experiencing homelessness for up to 60 days. DOCS’ staff work with each youth to ensure that their medical, behavioral health and basic needs are addressed. Additionally, DOCS helps the young adults obtain secondary or post-secondary education and/or employment, so that the youth can transition successfully to adulthood.

Offering $17-$19/hour

About Familylinks:

For over six decades, Familylinks has served the diverse communities of Western Pennsylvania. Last year alone, we supported over 11,000 people of all ages, backgrounds, and beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We seek dedicated and passionate individuals to help us continue making a difference. Familylinks offers family-centered services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

What perks does Familylinks offer?

Opportunity for low to no cost medical insurance
Free Dental/Vision Insurance
Generous PTO
Paid Holidays, Clearances, and Training
Employee Recognition Program
Employee Referral Program
Tuition Reimbursement and Eligibility for Student Loan Forgiveness
Optional 403(b) Retirement Plan w/ Employer Match
Career Advancement Opportunities
Assignments

Develop and maintain mentoring environment appropriate to at risk population, emphasizing the health and safety of residents, staff, and community, while complying with facility and property maintenance standards as defined by the agency and by external regulatory and contractual parties.
Provide required levels of supervision and security for residents at all times.
Promote healthy, professional, and mentoring relationships with residents in all daily living activities that facilitate competency development, improve safety, enhance permanency attainment, and increase overall well-being.
Participate in the development of all service components, including referral and intake, assessment, service planning and delivery, and discharge, as indicated and/or as directed.
Provide timely, accurate and professional written and verbal documentation of all program operations and service components.
Anticipate and/or intervene directly in crises, using approved behavior management and crisis intervention techniques, including but not limited to: de-escalation techniques, active listening; conflict resolution; proximity control, body language, individual and/or group strategies; and, restrictive procedures (Safe Crisis Management). A passive physical restraint is the last crisis intervention utilized when a child attempts to harm self or others and all other standard redirections (verbal) have not been successful ie. Suicide attempt.
Supervise and document the administration of prescribed and non-prescribed medications in accordance with state regulations and agency policies.
Provide transportation for residents to ensure their safety on appointments, in accordance with agency policies and legal mandates
Maintain confidential information and follow HIPAA guidelines
General Assignments

Record time and attendance via HRIS and Timekeeping system
Attend meetings/training as requested/required
Model the organization’s mission and values?
Other duties as assigned
Housing Counselor Requirements:

High school diploma/GED.
Valid driver’s license.
Schedule may require working evenings, weekends, holidays, and overtime, as required and/or directed.
Excellent computer skills and strong communication skills.
Support the organization’s mission along with sensitivity of cultural and workplace.
Ability to handle confidential information and HIPAA guidelines.