JOB SUMMARY
Highmark Health is reinventing health through our Living Health model – creating a remarkable health experience and freeing people to be their best. We want to change communities for the better by helping people engage with their health and making healthcare more affordable. If you’re onboard with this vision, we invite you to join us! Find out more at www.living.health
The Highmark Enterprise Effectiveness (E2) team is looking for Senior Consultants to join our scrappy (and growing!) internal consulting team. Our mission is to annihilate inefficiency by developing new and innovative approaches to the way we work across the Highmark Health enterprise. We do this by delivering consulting projects that optimize operating models, deploy new capabilities, reduce drivers of cost level, transform our culture, and stand up new ways of working. Our Senior Consultants are a critical part of the team and take on roles that distill insights, develop and deliver recommendations to senior executives, and may be asked to lead projects and team members.
This job might be for you if:
You enjoy solving problems. You love taking on difficult challenges, breaking them down logically, and finding creative solutions. You don’t get flustered easily, even in the face of ambiguity. And if you don’t know the answer, you dig until you find it.
You can manage work independently and deliver workstream(s) on your own, whether it’s cost analysis, operating model, business case development, or roadmap development project. You know how to keep your manager informed of risks and can manage the work to hit deadlines.
You love the details. You can analyze the heck out of a data set and distill the insights into a well-designed PowerPoint slide. You think an elegant storyboard is beautiful thing.
You communicate clearly. You write well. You speak eloquently. You can tailor your message to your audience and you’re comfortable speaking up on video and in-person meetings.
You are motivated and driven. You volunteer for new challenges without waiting to be asked. You are curious about the world around you and love to learn new things. You take pride and ownership of your work. Changing healthcare in America is important to you.
To join our team, you need to have some experienced driving change in a structured way (e.g. advisory or consulting type of role, IB, product managers, and delivering projects on your own). Extra awesome if you have healthcare experience (e.g., provider, plan, or health technology).
Project managers, this probably isn’t the job for you, but perhaps you have a friend who would be a perfect fit. Send them this link. Thanks!
ESSENTIAL RESPONSIBILITIES
Drive across all aspects of engagement delivery, under the direction of the engagement manager, including gathering and analyzing information, formulating and testing hypotheses, developing recommendations, building reports and deliverables, presenting findings and recommendations to client managers and executives.
Actively expand consulting and professional skills through client interactions, mentoring, and formal learning.
Support internal initiatives including performance tracking and reporting, and continuous improvement efforts.
Other duties as assigned or requested.
EDUCATION
Required
Bachelor’s Degree in Business, Economics, Organization Development or Engineering
Substitutions
None
Preferred
Master’s Degree in Business, Economics, Organization Development, Engineering
EXPERIENCE
Required
5 years with Organization Development or General Management OR
3 years with Strategy, Operations, Mergers & Acquisitions, or Human Capital practice in a management consulting firm
Preferred
Experience in healthcare/ health insurance industry
Experience working in complex, matrixed environments
Experience working in or across multiple business functions (Finance, Operations, Supply Chain, etc.)
Demonstration of core strategic organization design competencies
Experience in Six Sigma or Agile Project Management (APM)
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
SKILLS
Language (Other than English):
None
Travel Requirement:
0% – 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
To apply for this job please visit careers.highmarkhealth.org.