Building Operations Manager

The Building Operations Manager ensures the safe, secure and clean operation of Heinz Hall within a set budget through the management of the day-to-day facility operations for Heinz Hall including engineers, third party security, badging and camera system, routine building maintenance and cleaning, capital projects and R&M.

Essential Duties and Responsibilities:

Building Maintenance

• Supervises and directs the work of the Chief Engineer and Cleaning & Maintenance Supervisor.
• Manages long term outside vendor contracts for elevator service, building automation systems, chiller maintenance, etc.
• Manages utility contracts and reporting.
• Develops repair and maintenance plans regarding physical plant including budget with Chief Engineer.
• Manages outside vendor contracts for routine painting, brass cleaning, pest control, landscaping and window cleaning.
• Manages Heinz Hall Garden & Street tree landscaping maintenance.
• Manages office relocations, moves, logistics and scheduling.
• Oversees Heinz Hall Holiday Decorations.

Capital Projects and Building Improvements

• Assists VP with Capital Projects including contract compliance for all improvement grants, liaison to the capital projects task force, coordinate with project managers and architects to ensure capital projects are on task, on time and on budget.
• Manages Heinz Hall improvement projects.

Safety and Security

• Management of the 3rd party security contracts, including scheduling, reconciling invoices & ensuring 3rd party is performing their duties as described in the contract.
• Directs work of City of Pittsburgh Police Officers and Plain Clothes Officers working the Heinz Hall Detail through the Detail Leader.
• Manages the building security badging system and badge access controls, including the issue and deactivation of all badges and keys.
• Manages building security cameras systems, including identifying locations and establishing effective monitoring and reporting function.
• Chairs Safety Committee as PSO Safety Officer, schedule and conduct monthly meetings, annual training and quarterly safety inspections and conduct accident investigations required to maintain State certification.
• Building Insurance point of contact for all accident claims.

Administration

• Assists VP in the review and negotiation of union contracts for Heinz Hall Engineers and Heinz Hall Cleaners.
• Assists VP in preparation & management of Heinz Hall budget process, including building R&M and Capital planning.

Required Education and Experience:

• Bachelor’s degree or equivalent work experience required.
• At least three years related experience in building operations management required.
• Supervisory experience.
• Extensive computer skills required.
• Excellent written, and verbal communication capabilities, including clear and concise writing skills and attention to detail.
• Ability to work independently but also as a member of a team.
• Ability to meet deadlines and perform well under pressure.
• Ability and willingness to work irregular hours, including evenings and/or weekends when necessary.

Preferred Education and Experience:

• Previous work in a nonprofit setting.
• Certified Facilities Manager.

Physical Requirements:

• Ability to work on a computer for extended periods of time.
• Ability to operate related equipment, i.e. computer, copier, scanner.

Compensation and Location:
This is a full-time position with an annual salary range between $65,000 – $73,000 depending upon experience. The PSO offers a comprehensive benefits package which includes paid holidays, paid time off, employer paid health benefits, as well as retirement savings options with an employer match. Heinz Hall in downtown Pittsburgh is the work location for this position.

Pittsburgh Symphony, Inc. (PSI) provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law.

The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

The PSO recognizes that an individual with a disability may require a job modification/ accommodation to enable them to successfully perform a job function. Consideration will be given to such requests. Such requests should be directed to Human Resources.